Security Privacy

Purpose and Scope

This security and privacy policy (“Privacy Policy”) describes the collection, use, disclosure, retention and protection of your personal data when you (“You”, “Your” or “Customer”) use the website or mobile view (“Site”) of MARVVA (“We”, “Us”, “Our” or “MARVVA”). This Privacy Policy does not govern Our collection or use of data about You through channels other than the Site By applying for membership, You agree to this Privacy Policy and that We may collect, use and disclose Your personal information as described herein.You need to be over 18 years of age to use the Site. If You are under 18, please obtain the consent of Your parent or guardian before using the Site.Please exit the Site immediately if You do not accept this Privacy Policy or are accessing the Site in a country or other territory where use of the Site is not permitted. We reserve the right to update or amend this Privacy Policy from time to time. The date on which this Privacy Policy was last revised is 8 Feb 2022.


The following is a non-exhaustive list of data that We may collect and process about You:

  • "Personal Information", i.e., data that can be used to identify You, as defined by applicable law, including Your date of birth, name, email address, phone numbers, home address, shipping and credit card billing address(es);
  • Information that You provide by filling out forms on the Site, such as information You provide when You register to use the Site etc;
  • Details of any transactions You carry out through the Site, including orders for items, or gift certificates;
  • Any information You provide when You contact Us;
  • Information of Your visits to the Site including, but not limited to, Your computer's IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that You access;
  • Information collected by Us when We obtain information as a result of authentication or identity checks.

Please note that We only save debit/credit card information for those customers that have registered on the Site. Saved card details will never be shared with third parties and will only be used to process Your order, using Our secured payment systems.You agree that We may give Your telephone number to Our courier for delivery services.


A “cookie” is a small amount of data generated by Our server and saved by Your web browser when You visit the Site. You can delete cookies at any time or You can set Your browser to reject or disable cookies. You can still use most of the Site’s features even if You choose not to receive cookies. Unless You have chosen not to receive cookies, Our system will issue cookies when You log on to the Site.

We may use information from cookies for the following purposes:

  • Traffic monitoring- i.e., monitoring the IP address from which You access the Site, the type of browser and operating system used to access the Site, the date and time of Your access to the site, the pages You visit, and the Internet address of the website from which You accessed Our Site;
  • To recognize repeat visitors for statistical/analytical purposes; or
  • Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked.

We may use the information that We collect through cookies to assist Us in personalizing Your experience on the Site or in Our communication with You.

Please note that We may share with third parties (such as advertisers) aggregate statistics about Our users and information about site traffic, sales, wish list, and other commercial information.  


The collected Personal Information may be used to process, fulfill and deliver orders; to effect payments; to manage Your account; to customize Your shopping experience; to use for Our internal marketing studies.

Personal Information that You provide may be disclosed (a) to a credit reference or fraud prevention agency, which may keep a record of that information; (b) to any relevant regulatory body if legally required to do so; (c) in order to enforce the MARVVA’s Terms of Use and other agreements and/or allow Us to pursue available remedies or limit the damages that We may sustain.

Should You wish to modify the Personal Information held by MARVVA, You can do so through making the changes in the "My Account" section or by sending an email to Only You or, upon Your request, Our Customer Care department, may access Your Personal Information from the Site using Your password and User ID. If You change Your billing or shipping address while Your order is still being processed, the order will be re-processed through customer finance check.

 Should You choose to have Your name and personal data removed from Our database altogether, You can do so by sending an email to


You have the right to opt-out from Our email newsletter and other regular update service.


The data that We collect from You may be transferred to, and stored at, a destination outside the Turkey, and it may also be processed by staff operating outside Turkey who work for Us or for one of Our suppliers or service providers. Such staff may be engaged in, among other things, the fulfillment of Your order, the processing of Your payment details and the provision of support services.By submitting Your personal data, You agree to this transfer, storing or processing. We will take reasonable steps to ensure that Your data is treated securely and in accordance with this Privacy Policy.Please keep Your password confidential.We will use Our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information You provide to Us. Unfortunately, the transmission of information via the Internet is not completely secure. Although We will do Our best to protect Your Personal Information, We cannot guarantee the security of the data You transmit to the Site; any transmission is at Your own risk.If We believe that the security of Your Personal Information in Our possession or control may have been compromised, We may seek to notify You of that development. If a notification is appropriate, We will do so as promptly as possible under the circumstances.We may supplement this Privacy Policy as required by the legal requirements in jurisdictions where We conduct business.Nothing in this Privacy Policy or otherwise will create, or add to, any right or claim (whether legal, equitable or otherwise) that any individual or person may have at law or otherwise against MARVVA KUYUMCULUK SANAYİ VE TİCARET LİMİTED ŞİRKETİ, the company or any third party or any of their respective affiliates, shareholders, subsidiaries, directors, officers, employees, agents or representatives; nor will the existence of this Privacy Policy or its application impose or add to any obligations or liability upon MARVVA KUYUMCULUK SANAYİ VE TİCARET LİMİTED ŞİRKETİ that MARVVA KUYUMCULUK SANAYİ VE TİCARET LİMİTED ŞİRKETİ does not already otherwise have under law.


If applicable, the General Data Protection Regulation (“GDPR”) provides for rights of access, modification and deletion of Your personal information.

You can submit Your rights servicing request by sending an email to

The GDPR provides You with the following rights:

The right of access

Your right to obtain confirmation as to whether or not personal data is being processed, and, where that is the case, access to the personal data along with details regarding the nature of processing.

The right of rectification

Your right to obtain the rectification of inaccurate personal data.

The right of portability

Your right to receive the personal data provided to Us, in a structured, commonly used and machine-readable format.

The right to be forgotten

Your right to erase Your personal data.

The right to restrict processing

Your right for Your data to be effectively ‘frozen’; stored and not further processed.

The right to object

Your right to object to how Your personal data is processed including Your right to object to Our profiling of You as outlined in this Privacy Policy.


By visiting,, You are accepting and consenting to the practices described in this Privacy Policy and the Terms & Conditions.


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